T15 - Standard Support & Maintenance (Silver)by Connected Data $ 449.00
1 year renewal for Standard Support.
*** Please be sure to select the correct product ***.
This includes phone support during business hours, 24x7 email support, and Standard Overnight shipping for replacement parts.
|Plan||Phone Support||Email Support||Shipping|
|Premium (Gold)||24 x 7 (SLA ½ Hour Callback)||24 x 7 (SLA 2 Hour Response)||Same Day Shipment (Priority Overnight)|
|Standard (Silver)||12 x 5 (1 Hour Callback)||24 x 7 (SLA 4 Hour Response)||Next Business Day Shipment (Standard Overnight)|